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Candidate Facing Content - Content Framework
Candidate Facing Content - Content Framework
Updated over a week ago

candidate.fyi's Candidate Portal offers a unique opportunity to communicate effectively with candidates at each stage of their journey. By sharing the right information at the right time, you can set clear expectations, help candidates prepare for success, and keep them engaged throughout the process.

Here are best practices for sharing information with candidates at each candidate-facing stage in the portal. These can be thought of as a framework that can work for each stage of the journey.

Setting Clear Expectations

Why it Matters: Setting clear expectations from the outset helps candidates feel prepared and confident as they progress through the recruitment process. This transparency reduces anxiety and builds trust between the candidate and your organization.

What to Share:

  • Who They're Meeting With: Provide names and roles of the interviewers. This allows candidates to tailor their preparation and research the interviewers’ backgrounds.

  • Format of the Interview: Clarify whether the interview will be conducted in-person, over the phone, or via video call. This helps candidates prepare their setup and environment accordingly.

  • Length of the Interview: Informing candidates about how long the interview will last helps them plan their day and manage expectations.

  • Material Covered: Give an overview of the topics, skills, or values you'll be assessing. This guides candidates on what to focus on during their preparation.

  • What’s Next: Outline the steps following the current stage. Knowing what comes next provides reassurance and keeps candidates informed about the timeline.

Prepare for Success

Why it Matters: Helping candidates prepare for their interviews not only improves their performance but also enhances the quality of the interview process. Providing guidance and resources demonstrates your investment in their success.

What to Share:

  • What You’re Looking For: Clearly articulate the skills, experiences, and cultural fit you’re seeking. This alignment helps candidates self-assess and tailor their responses.

  • Sample Questions: Share examples of questions they might be asked. This allows candidates to prepare thoughtful answers and reduces stress.

  • Providing Tips: Offer interview tips, such as how to effectively communicate their experiences or thought process. Tips on handling virtual interview technicalities can also be beneficial.

Keeping Them Engaged

Why it Matters: Engagement throughout the recruitment process strengthens the candidate’s connection to your organization, increasing their interest and excitement about the opportunity.

What to Share:

  • Interesting Tidbits About the Company: Share unique facts about your company’s history, culture, or achievements. This deepens the candidate's understanding and appreciation of your organization.

  • Meeting Different Members of the Team: Inform candidates about opportunities to meet with various team members. This exposure helps them gauge team dynamics and envision themselves in the role.

  • Sharing Press Releases: Provide recent press releases or news articles about your company. Highlighting achievements or initiatives showcases your company’s momentum and growth.

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