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Letting candidates know about the portal
Letting candidates know about the portal

How and when to let candidates know about candidate.fyi (with copy included!)

Updated over a year ago

Throughout the communication with your candidates, you'll want to help direct them towards candidate.fyi so they can see the amazing portal you've built for them.

There are two different possibilities for how to communicate the portal to candidates:

  1. candidate.fyi sends intro emails

  2. You send emails

candidate.fyi sends intro emails

If you'd like candidate.fyi to send the intro emails to candidates, you simply need to activate this for each job.

  1. Navigate to the configuration settings of a job

  2. Toggle on "Portal Invitation Emails Enabled"

When this is enabled, candidate.fyi will send an email to the candidate introducing candidate.fyi and a direct link to login (they don't need to request a magic link separately).

candidate.fyi will only send the email once and it will be sent the first time we see the candidate in a candidate facing stage.

You send intro emails

If you'd like a more controlled process, you are free to send the emails to candidates directly. When you send them, we have best practices we recommend below.

  1. The initial introduction - this is where you let them know about the portal and what they can find there

  2. The gentle reminder - this is a reminder to guide them back into the portal when say an interview is scheduled

We recommend including this communication in existing templates you've created in your ATS at various stages. You can find some copy below we've created to help you get started!

Initial Introduction Copy

* Replace yoursubdomain with your own subdomain

We're thrilled to invite you to our candidate portal at https://yoursubdomain.candidate.fyi It's packed with helpful resources to help you prepare for your interview and learn more about our company. Simply use the email you used to apply to gain access.

Throughout the interview process, we'll be using the candidate portal to share all sorts of useful information. Plus, the portal lets you easily track your progress, making it easy to stay on top of your application. We can't wait for you to check it out!

Gentle Reminder Copy

* Replace yoursubdomain with your own subdomain

Don't forget to review our candidate portal at https://yoursubdomain.candidate.fyi - it's an amazing resource that will help you prepare for your upcoming interview and give you a better understanding of what to expect!

It's ok to use a combination of both of these if you'd like! For example, allow candidate.fyi to send the initial email and you include gentle reminders throughout the process!

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